Human do mistake because he/she is learning something, like children they always make mistakes; for instance, when learning Math, they usually makes mistake and their mistakes are telling them to remember it to improve. Human not like computers which born for perfectionist to do something in some field, Calculators, the example of computer, are invent for doing Math and they are doing their job very well. Do you trust the first answer from your calculator, or you calculate it again? Many people do not trust the first answer because they think that they can make some error and calculate it again to make it sure,
Student making error is no problem, but when growing up an error need more responsibilities. If you were Civil Engineer and you sign a plan for building a house, your signature need a lot of your responsibilities. Something wrong with a little bit will effect to others life.
User error is one of the error that I do not like it because the instructions are already told like a 2nd paragraph, or sometimes users are already know it. Once in USA, a woman ordered "Hot Coffee" at McDonald's drive-thru when she get her ordered then put it between her knees. When the car moved it spilled and burn her body, so she sue McDonald. This was surprised me that she was know her ordered was hot, but she also sue it because it was not write on the cup that it is hot.
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After Samsung had officially launched Samsung Galaxy Note 5, I wanted to buy it because of its very good design and functions. Yet, now I am not sure whether I have to change my mind or not since I also heard a lot of complaints on many websites about stylus getting stuck when putting it backwards. I think Samsung should do something to address this problem to keep ensuring customers in the good quality of new product. Otherwise, the number of its sales would be significantly affected because nobody wants to face this trouble after buying and using it.
ReplyDeleteIn addition, I was surprised a bit at the hot coffee lawsuit you mentioned in the last paragraph. In fact, she or McDonald really made this mistake. Even though she finally got a lot of compensation, her prosecution for this case sounds unreasonable for me; she ordered hot coffee but use the reason that the cup was not written “hot “ to sue. Her reason sounds paradox, and it seems quite humorous. However, this would be one good case study of interesting lawsuits of the world.