Monday, 27 September 2010

When would it be happened in Thailand ?

When I check BBC News for my assignment, I found very interesting article, "Hyundai orders Sonata US recall", that makes a big crash to me.

The article told about Hyundai, the biggest car maker in south Korea, announce to recall 140,000 of the Sonata, the best selling model in US market. It's a safety concern, without any accidents. The reporter mentioned this is announced only in USA. And there are also refer to the huge recall of Toyota car earlier this year, it's around eight million vehicles for worldwide, but not for Thailand.

It seem to be on different standard of living, especially in car industry between USA/Europe and Thailand. I think Thailand also has this model of Hyundai car, even it's not much, but it should be the same treatment. Because they are produced from the same factory on the same year, so they should have the same problem and we shoud be invited to exchange a problem part. It might cause of we don't have any organization or authority to control car quality, that make us no power to negotiate with car company. This situation is not a first time of this kind of car recall, we heard about Toyota recall their cars many time, but Thailand is not included. Why? And when would it be happened ?
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References
Hyundai orders Sonata US recall. (2010, September 26). BBC News. Retrieved September 27, 2010 from http://www.bbc.co.uk/news/business-11413816

5 comments:

  1. Nu,
    I've never driven a car except in my last year of high school, so I don't have much interest in them, but I like the questions you ask in your response. Is there any good reason for treating different countries (cultures?) differently, or are there only bad reasons for such different treatments?

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  2. I've never had an effect for such problem because I have no own car but I still interested in such topic because it reflecting to the selfish of the car companies which just only benefit themselves and make the complaint from consumer is just invisible until the problem going on the news. Why they didn't check the quality before hand it to consumer?

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  3. I don't understand why the quality in our country always lower than the others. And most people have to accept it. We might not know about the others in the past or it's very late to know, but today we have internet and satellite, we can know what happen on the other side of the world in the same time. Why we still treate us as a stupid consumer?

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  4. I agree with Nu' idea and some questions happened in my mind. How many standarts do they have? and what are the factors which push the company to treate the customer in different ways ?

    Although Thailand has not had the law about recall car, the customer can inform their problem to office of the customer protection board for giving them the advice about something that they should do. However, this way is benefit for the customer who got the news. Therefore, I suggest that the law about recall car in Thailand should be concidered for benefit of the customer both the customer who gets and does not get the news.

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  5. Some model of Hyundai car are produced in abroad and improted by customer order. In Thailand, Hyundai has factory to produce the ohers model. I believe that it doesn't concern standard of living of each country. Each country has Hyundai factory, engineer team and supplyer different. That is the problem took place in one country, not always happened and affected in the others.

    In this case, the supplyer probably did something wrong then supplied it to factory without the good tested by engineer.

    And for Toyota case, the supplyer who supplied that problem part to each factory is only one for every country. So, that incident happened.

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