Sunday 14 March 2010

Big mistake of Toyota

The article “California sues Toyota for faults” in The BBC News catches my interest because I’ve heard this news for a few months and I think this problem’s already been solved by Toyota. Therefore, I wonder why this problem still exists in the US. Moreover, some detail of this news also makes me surprise.

According to the article, hundreds of thousands of Toyota’s vehicles were sold to customers despite the fact that the company knew these vehicles had accelerating and braking problems. From these mistakes, it caused accidents in the US many times. Orange County District Attorney, Tony Rackauckas, said that "We'll be alleging in court, on behalf of the people of Orange County, that Toyota knowingly sold cars and trucks with defects that caused Toyotas to accelerate suddenly and uncontrollably," (¶6) Therefore, the prosecutors in California are processing to sue Toyota about these.

In my opinion, making mistake is normal that can be happened in production process. It is acceptable if producers try to eliminate and minimize their mistakes with their full capabilities, and they are not big mistakes and don’t cause any damages to other people. Moreover, if the company can detect faults occurring with their products after sales, the company should take responsibility to their customers by warning them these mistakes and change the new products to their customers immediately. However, in this case, in spite of defects detected by the company; they still sold them to their customers and didn’t take any actions to show their responsibility. On the other hand, the company tried to conceal them so it led to damages to other people’ life and assets. Therefore, suing is the right thing that California should do.
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References
Rajesh Mirchandani. (2010, March 13). California sues Toyota for faults. The BBC News. Retrieved March 14, 2010 from http://news.bbc.co.uk/2/hi/americas/8565637.stm

4 comments:

  1. I agree.
    Had Toyota simply discovered and corrected a mistake as soon as they could, people would not be so upset, but knowingly continuing to sell something potentially dangerous without a warning is dishonest, and that upsets people's deep sense of moral values.

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  2. In my opinion, it would be better if Toyota could detect the problems and take action to solve them before others. Unfortunately, Toyota did not. However, this issue would be the case that automobile manufacturer learn the mistakes from Toyota.

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  3. I think this problem happened because of their carelessness. Due to the fact that the customers' demand in Japanese car in the US has increased because of their lower price; therefore, the company tried to produce much more products quickly to response an increasing demand without checking carefully.

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  4. This news lets me think about a problem on the March, which is a new car from Nissan. The problem about wheel was found and I want to know what the company will solve this problem because last Saturday is the first day that they presented the car and they still didn't say about this problem.

    ReplyDelete

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